Terms and Conditions of Use

TERMS AND CONDITIONS OF USE

What you need to know to access our services and operate an account with the Grenada Financial Regulatory Commission (GFRC).

These terms and conditions set out what is required when you use our online services. They help ensure the information you provide to us is kept secure, and that the information we are required to make available to the public is accurate and as up-to-date as possible.

You are being asked to agree to these terms and conditions for the use of our services, so please read them carefully and ensure you understand them. If you choose to accept them and continue on to create an account, these terms and conditions will form an agreement between you and the GFRC.

ACCESS TO SERVICES

Access to our services is governed by your logon, which provides us with security over access to our sites and identifies who you are. You are responsible for keeping your username and password confidential. Any actions on our sites from your username and password will be considered by us to have been made by you.

Your username and password let you access our registers and connect you to your user account with the GFRC. Your user account then provides us with associated information, including:

➣ Details about you – for example, your email address;
➣ Services you have opted to use;
➣ Organisations you are linked to (if any);
➣ Details you are authorised to edit on the sites – for example, companies for which you are able to file documents;
➣ Whether you are an administrator for an organisation; and
➣ Whether you have been delegated the authority to act on behalf of any other user(s).

If you are an administrator for an organisation, you can set up other accounts for other users attached to that organisation, to use our services. Any users you create will need to obtain their own logon before they can activate their user account with us.

If you agree to our terms of use, we will use all reasonable care and skill to:

➣ Provide online services that are easy to use, with online help and tutorial facilities;
➣ Make these services available to you as close to 24x7 as we can;
➣ Provide you with voice and email support during normal business hours (except for public holidays);
➣ Keep secure from unauthorised access all non-public information stored on our services;
➣ Only allow authorised users access to amend information you have provided to us; and
➣ Ensure that information we provide about our services is kept up to date.

The GFRC does not accept any responsibility or liability for any loss, including any costs and expenses, you incur in connection with your use of these services.

YOUR COMMITMENT TO US

Your commitments to us (set out below) are to protect the integrity and security of our services, as well as the integrity and security of the information provided by you and other people who use our services. If you do not honour your commitments, third parties may be able to take actions apparently on your behalf that may cause loss to you or other people, and for which those other people may try to hold you responsible.

FEES AND CHARGES

Please refer to our fee schedules for online services. Fees must be paid at the time an online service is rendered. The fee may be paid with reference to a pre-funded account established by the registry or another means (such as credit card) which may be established from time-to-time.

EMAIL ADDRESS

The email address you supply online will not be shown to others; however, it may be used to update you with information regarding our services.

SUSPENSION OF ACCOUNT

For the protection of users, other people or the GFRC itself, we may suspend or disable your account without notice to you if we consider that disabling your account is necessary to maintain the integrity or security of our services or any organisation or person.

UNLAWFUL ACCESS OR USE

If you knowingly access or use, or attempt to access or use (or allow an unauthorised person to access or use), any of our services for an unlawful purpose, you will be liable to pay any party (or the GFRC on its behalf) the amount of the loss suffered by them caused directly or indirectly by your unlawful actions.

PRIVACY STATEMENT

The privacy statement found elsewhere on this site for our services applies to your personal information collected by the GFRC. By registering for an account and agreeing to these terms of use, you will be regarded as having read and agreed to the terms of that privacy statement.

PUBLIC INFORMATION

The Register is a public register, and therefore, the GFRC is required to make some of the information supplied by you, available to the public. This includes director and shareholder names and addresses which may appear when searched on the internet.